The Journal · New practice website guide

Website for a new dental practice
or new med spa

The sign out front gets ordered months ahead. Your website needs the same head start. Here is the plan in three phases, with a checklist for each.

The short answer

Start before the doors open

Start the website months before opening day. Lock the name, domain and email first and put up a one page coming soon site, then build the full site once the space is finished and the team is hired.

The early pieces get harder to change once the name is on a sign: a taken domain, or a clinic nearby with a similar name, can force a new one. The full site has to wait for photos of your own providers and a final list of what you offer on day one. Launch it then, and patients see your faces, not stock models in scrubs.

WTM Studio builds custom websites for dental practices and med spas nationwide from Miramar, Florida, and founder Ray Hussain leads every project. Redesigns typically run $6,000 to $30,000 one time. There is no required retainer, and you own what we build. Sites launch 2 to 4 weeks after you approve the design direction, which is why the full build can wait until the space is done.

Illustration of a horizontal runway with three markers labeled T minus lease, T minus photos and Doors open, each tied to a phase box below, showing that the name and domain come first, the build comes next and the opening month finishes the website.
The runway: lock the name early, build once the space is real, finish in the opening month.

Phase one: before the lease or the name is final

Nothing in this phase is expensive, and every item gets harder to change once the name is on a sign. A name that looks fine on a logo draft can belong to a clinic two towns over, or its web address may be taken. Find that out after the sign is made and you pay for the sign twice.

  • Search the name like a patient. Search it on your phone and in a maps app with your city. If a practice with a close name shows up nearby, pick again now.
  • Buy the domain the day you pick the name. Get the plain version, or add your city if it is gone. Register it in the owner's name, not a contractor's.
  • Set up email on that domain. Put that address on the lease and every vendor form, so you never have to swap out a personal address later.
  • Publish a coming soon page. Name, area served, opening season, planned services and a sign up form for the opening list. Nothing more.

Phase two: what to gather during the build

The build takes weeks. Gathering what goes on it takes longer, so start the day the construction date is set.

  • Team bios. Name, title, credential, training and two sentences in each person's own words.
  • The opening treatment list. Only what you will offer on day one, each with a plain description.
  • Your insurance stance. Dental: the plans you take in network, how out of network billing works, what uninsured patients pay. Med spa: how patients pay, and any financing you plan to offer.
  • A photo day. Book it for the first week the space is finished and the team is hired. Shoot the rooms, each provider and a group shot.
  • The booking tool. Pick the system your front desk will use every day, so every Book button on the site points to it. Our guide to dental online booking covers the options.

Then count backward. The 2 to 4 week launch window starts when you approve the design direction, so approve it during construction and add the photos last.

Example task board with three columns labeled Now, Build and Open, holding cards for domain, email and coming soon page, then team bios, treatments and photos, then Google profile, first reviews and launch list, showing which website tasks belong to each stage of opening.
One card per task. Clear the Now column before the name goes on the sign.

Phase three: the opening month

  1. Google Business Profile. Claim it under the exact name on the sign, with the same hours, phone number and web address as the site. Our local SEO checklist covers the setup.
  2. First reviews. Ask your first patients in person at checkout, then text or email the link that day. Reply to every one.
  3. Launch check. On a phone, book a test appointment, submit every form, tap every phone link and read the hours on each page.
  4. Announcement. Email the coming soon list the day booking opens, not the day the site goes up.

Test on a phone because that is where patients compare you. Hand yours to someone who has never seen the site and ask them to book a consult. If they have to scroll to find a Book button or a phone number, move both up.

What you can open without, and what you cannot

A new practice does not need a big site on day one. Every page it does have must be true.

Launch scope for a new dental practice or med spa
You can launch withoutYou cannot launch without
A blog or education libraryA page for each service you offer on day one
A before and after galleryReal photos of your providers and your space
Reviews shown on the siteA booking or appointment request path that works on a phone
A membership page, if pricing is still movingHours, service area and contact details that match your Google profile
A custom editing systemCredentials for every provider who treats patients
Pages for services you plan to add next yearA privacy policy and a clear way to reach a person

Each item on the right answers something a first patient checks before booking with a practice they have never heard of. The left column can wait until you have real patients to draw from. For cost, see our pricing page.

Where the med spa and dental runways split

New med spa

  • Treatment menu first. People shop by treatment, so build the menu before the homepage. A hypothetical spa opening with neurotoxin, filler and a laser facial needs three treatment pages, each with who it suits, downtime and a starting price.
  • Consent before the camera. Add website use to your photo consent form before the first patient, so early results can become your first before and after gallery.
  • Membership launch. Fix the price and perks before launch, or leave the page off. A founding member price gives people on the opening list a reason to book in the first month.

New dental practice

  • Insurance page. Put the plans you take on one page, so the front desk sends a link instead of reading the list aloud.
  • New patient forms. Let patients fill them out at home before the first visit.
  • Doctor pages. One per dentist, with a photo, training and the treatments they do. A hypothetical two dentist office opens with two doctor pages and one page per core service.

More on each: med spa websites and dental websites.

No reviews, no case studies: what fills the space

A new practice opens with zero reviews and no patient stories. Do not fake either, and skip the empty review widget. Fill the space with what is true on day one:

  • Each provider's training and where they practiced before.
  • Why you opened here, in the owner's words.
  • What happens at the first visit, step by step.
  • Starting prices, if you plan to publish them.

We have no new practice case study to share. As a hypothetical: a med spa opens with no reviews, so its homepage leads with the injector's training, a three step first visit outline and starting prices. A review section waits in the layout and goes live once real reviews arrive.

Then check every claim: could a stranger confirm it on day one? Cut "trusted by thousands" until you can point to the source.

Next step

Comparing builders? Run each proposal through our quote comparison, or ask WTM Studio for a free homepage concept then one flat quote.

Before you decide

A few good questions.

How early should I buy a domain for a new practice?

Buy it the day you settle on a name, before the sign or the lease carries it. If the domain is gone, you find out while changing the name still costs nothing.

Can I build my practice website before the office is finished?

Yes. Approve the design and build the page structure early, keep a coming soon page live, and launch the full site after the photo day.

What goes on a coming soon page for a dental office?

The practice name, the area you will serve, the opening season, the services planned and a form to join the opening list. Keep it to one screen on a phone.

How long does a new med spa website take to build?

Our sites launch 2 to 4 weeks after you approve the design direction. The wait is usually content, so gather photos, bios and treatment details first.

How much does a website for a new dental office cost?

Our redesigns typically run $6,000 to $30,000 one time, with no required retainer. For a new office, scope the build to what you offer on day one and add pages as services are added.

Should I plan the website for more than one location from the start?

If a second office is likely, yes. Plan the structure so a new location adds a page, not a rebuild. Give each office its own page with its hours, phone and address, so each Google profile can link to the matching page.

Your practice. Custom-built.

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